Running Toilet: How to Fix a Toilet That Won't Stop Running

The toilet tank keeps refilling on its own, or you can hear water running continuously after a flush.

Easy⏱ 15-30 minutesUpdated 2026-09-08

DIY Cost

$5–$20

vs

Typical Pro Cost

$100–$200

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Tools Needed

  • None for most fixes — an adjustable wrench for the fill valve

Parts Needed

  • Replacement flapper
  • Replacement fill valve (if the flapper isn't the issue)

Step-by-Step Instructions

  1. Take the tank lid off and watch a cycle

    Remove the tank lid and set it somewhere safe. Flush and watch what happens — this tells you which of the two most common parts (flapper or fill valve) is at fault.

  2. Check the flapper first

    The flapper is the rubber piece at the bottom of the tank that lifts to flush and should drop and seal after. If it doesn't seal fully, or looks warped/cracked/coated in mineral buildup, water leaks past it constantly — this is the #1 cause of a running toilet.

  3. Check the chain length

    The chain connecting the flush lever to the flapper should have a little slack — too short and it holds the flapper slightly open; too long and it can get caught under the flapper. Adjust the clip to leave about 1/2 inch of slack.

  4. Replace the flapper if it's worn

    Flappers are cheap and universal-ish — take the old one to the store to match the size. Turn off the water supply, drain the tank, unhook the old flapper, and press the new one onto the mounting pegs.

  5. Check the fill valve and water level

    If the flapper seals fine but water still trickles, look at the fill valve (the taller mechanism, usually with a float). Water should shut off about an inch below the top of the overflow tube — if it's higher, the toilet is constantly running down the overflow tube. Adjust the float or the valve's height screw to lower the water level.

  6. Flush and confirm it stops

    Let the tank refill fully and confirm the water shuts off completely and stays off. Listen after a few minutes — a properly working toilet should be silent between flushes.

When to Call a Professional

If you've replaced the flapper and adjusted the fill valve but the toilet still runs, or if water is leaking from the base of the toilet onto the floor, the issue may be a cracked tank, a failing wax ring, or a problem with the supply line — worth a plumber at that point.

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